FAQs
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1. What is Majestic Emporium?
Majestic Emporium is an online shopping platform offering a curated selection of high-quality products designed to meet your needs and preferences.
2. How can I place an order?
Placing an order is easy! Visit our website or Instagram page, browse the products, add your desired items to the cart, and proceed to checkout. Or browse the products, Select your desired items & Click on Order Now – Cash On Delivery button. Fill up your details like your name, phone
no, (pin-point) Address to get your items as fast as possible & click on complete order. Your order has been placed.
3. What payment methods do you accept?
We accept multiple payment options, including UPI, Google Pay, Paytm, Phonepe and COD (Cash on Delivery)
4. How long does shipping take?
Shipping typically takes 5-7 business days within major cities. Delivery times may vary based on location.
5. Do you offer returns?
Yes, we have a hassle-free return. If you're unsatisfied with a product, contact us within 3 days of delivery to initiate the process.
6. How do I track my order?
Once your order is shipped, you will receive a tracking number via email or WhatsApp. Use this to monitor the status of your delivery.
7. Do you have any discounts or offers?
We regularly run exclusive promotions and discounts. Follow our Instagram page and subscribe to our newsletter to stay Updated.
8. How can I contact customer support?
You can reach us through email at majestyemporium3@gmail.com or
via direct message on Instagram
9. Why should I choose Majestic Emporium over otherstores?
Majestic Emporium stands out for its commitment to quality, excellent customer service, and carefully curated product range tailored to your preferences.
10. Do you ship internationally?
No
11. Is my payment information secure?
Absolutely. We use secure payment gateways and encrypt your
payment data to ensure your information is safe.
12. How do I cancel my order?
If your order hasn’t been shipped, you can cancel it by contacting our customer service team. For shipped orders, refer to our return policy.
13. Do you offer gift wrapping?
No
14. What should I do if I receive a damaged or defectiveproduct?
We apologize for the inconvenience. Please contact us within 48 hours of receiving the item, along with pictures of the damage, and we’ll resolve the issue promptly.
15. How can I stay updated on new arrivals?
Follow us on Instagram and subscribe to our newsletter to be
the first to know about new arrivals, exclusive deals, and special offers.